FAQs

What is Xikila Money?

Xikila Money is an innovative offer that allows you to use your mobile phone as a digital wallet and always have "kumbu in your hand". It allows you to transform your phone into a bank account and gives you total freedom to make banking transactions in a convenient and safe way at any time of the day. It is a service provided by Banco Postal, S.A.

What can I do with Xikila Money?

  • Deposit money.
  • Send money to other Xikila accounts and any mobile number.
  • Send and receive money to and from any bank account.
  • Utility payments.
  • Merchant payment.
  • Withdraw money.

Who is eligible to hold a Xikila Money account?

  • Angolan and residents above the age of 18 with a mobile phone from any local mobile operator.

How do I get started with Xikila Money?

  • Step 1 – Open a Xikila Money account in any branch or kiosk.
  • Step 2 – Deposit money into the Xikila account.
  • Step 3 - Transact.

Are there any charges to use Xikila Money?

  • No fee will be charged to open or maintain your Xikila account.
  • To know about how much you will pay for other transactions, please consult our price list.

What channels are available to use Xikila Money?

Am I required to maintain a minimum balance for my Xikila account?

  • No, you do not have to maintain any minimum balance for your Xikila account.

What documents are required for account opening?

  • For opening a Xikila account you will have to submit your ID card and fiscal identity document. However, documents are not required to open a Min KYC Xikila account with restrictions in terms of balance limits.

Can I have more than one Xikila account?

  • No, you can have only one Xikila account.

What is Paga Aqui?

  • Paga Aqui are merchants and service providers that accept payments with Xikila Money.

Can I send money to a number not registered on Xikila?

  • Yes, you can send money to a number not registered on Xikila. After sending the money you will receive a pincode that you need to share with the beneficiary.

How safe is my Money?

  • Your money is completely secure on Xikila Money. All operations are done with your mobile phone and must be confirmed with your secret PIN code. Never share your secret PIN code with anyone, not even the bank.

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