We aim to continue enhancing our services. Please help us to improve by sharing your concerns, comments and suggestions through the following channels:
+244 923 167 333
A complaints book or an electronic equivalent
are available at the Xikila Money counters and service points.
Send letters in writing to:
Rua Marechal Brós Tito
35/37, 16º Piso,
Kinaxixi | Luanda | Angola
When writing to us, please include your name, address and telephone contacts.
For complaints, whenever possible, please tell us also the counter or service desk and the date that the reported incident occured.
We will be happy to answer you.
You can also consult the Banking Consumer Guide